Your privacy matters

The Alliance for Rural Electrification (ARE) is an international business association that promotes a sustainable decentralised renewable energy industry for the 21st century, activating markets for affordable energy services, and creating local jobs and inclusive economies. ARE enables improved energy access through business development support for its Membership along the whole value chain for off-grid technologies.

Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared. This Privacy Policy applies when you use our Services (described below). We offer our users choices about the data we collect, use and share as described in this Privacy Policy and Terms of use. 

Introduction

This website is operated by ARE with registration number 0883.277.545 and whose registered address is at 69-71 Rue d’Arlon, 1040 Brussels, Belgium, also referred to in this Privacy Statement as "we" or "us". 

How do we collect data?

  • Log Data through Google Analytics

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your device type, source, operating system, your computer's Internet Protocol ("IP") address, browser type, browser version, location, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

This Log Data are collected by the platform (“Google Analytics”) in charge of the monitoring of the Alliance for Rural Electrification website.

  • Data you provide to us: Personal identifiable monitor through platforms such as ConstantContact and B2B website etc. (“data processor”)

ARE (“data controller”) may ask for and collect from you personally identifiable and other information at certain points via this website. Depending on the information and/or services you request, you may be asked to provide your name, email address and other information which will be stored by the “data processor”.

By using any of our services, including this website and by providing us with any personal information, you are consenting to the use of your personal information as set out in this Notice.

Please do not send us any personal information if you do not want that information to be used in this way. 

How do we use your data

We are committed to protecting and respecting your privacy and will only use your personal information:

  • to provide and improve our services to you;
  • to compile anonymous statistics, for example, website usage statistics;
  • to market our services;
  • to manage our relationship with you and our clients;
  • to fulfil our legal obligations;
  • to provide you with personalised content;
  • to process and respond to inquiries;
  • to alert you to new features, special events, and service offerings;
  • and for other legitimate business purposes.

How and why we share your information

Please note that we may on occasion be required to share your information within our own offices and branches of our associated firms around the world and other third parties who provide services to us or on our behalf.  However, we have taken steps to ensure that all such entities keep your personal information confidential and secure and only use it for the purposes that we have specified and have informed you of. In relation to any other third parties we will only disclose your information where you have given your consent or where we are required to do so by law.

The Alliance for Rural Electrification may disclose your personally identifiable information to another entity (i) for purposes of outsourcing one or more of the functions described above; (ii) to confirm or update information provided by you; (iii) to inform you of events, information about our services, and other important information, or (iv) for other purposes disclosed at or before the time the information is collected. If you tell us you wish to attend an event, your name and organisation may appear on a list which we provide to other delegates at the event. We may also share your information when legally required to do so.

Confidentiality  

We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except that we may share information with our service providers for the purposes set out in this Privacy Notice. We will maintain the confidentiality of and protect your information in accordance with our Privacy Notice and all applicable laws.

Your rights  

You have the right to apply for a copy of the information we hold about you. This is called a data subject access request and you can make a request by writing to us using the contact details below. We may require further information from you in order to verify your identity before disclosing any personal information to you. You also have the right to have any inaccurate information about you corrected. We want to make sure that your information is accurate and up to date. You may ask us to correct or remove any information that you think is no longer up to date. Please contact us using the contact details below if you would like any corrections made to your information.

Transferring information when there is a change to our business

If in the future we re-organise or transfer all or part of our organisation we may need to transfer your information to new the Alliance for Rural Electrification entities or to third parties through which the business of the Alliance for Rural Electrification will be carried out.

If you do not want to receive information from us

If you receive marketing materials from us, you may withdraw your consent for us to send these to you at any time and free of charge by sending an e-mail to are@ruralelec.org

Cookies  

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. 
Like many sites, we use "cookies" to automatically collect information, which we do not use internally. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. 

Security

The security of your Personal Information is important to us. We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to this notice

This Privacy Policy is effective as of 23 May 2018 (GDPR Update) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Information

If you have any questions in relation to this Privacy Notice, or if you would like to contact us to exercise your rights as stated in this Privacy Notice, you may contact us at are@ruralelec.org

Disclaimer

If you choose to provide us with your e-mail address and/or other (indirect) personally identifiable information, we will only use such information to send you content and invitations from us via the cost-free ARE Newsletters (bi-monthly), ARE press releases and ARE invitations for upcoming events and activities and/or respond to your inquiry.

Contact

Ling Ng

Communications & Marketing Officer

+32 2 709 55 42