Project Officer – Delivery & Policy Support

Job description

Job Location: Kuala Lumpur, Malaysia
Duration: Full-time position
Start Date: ASAP
Compensation: RM3,500 – 4,000 per month

Job Summary:
The Project Officer (Delivery & Policy Support) will support the development and delivery of ENACT’s subnational energy access programmes by coordinating complex workstreams and contributing to enabling-environment efforts—particularly policy and regulatory reform, programme frameworks, and public advocacy in collaboration with government, consortium and implementation partners. A key focus of this role will be supporting ENACT’s work under the Sabah RE2 initiative, including coordination with consortium members and contributions to policy/regulatory reform and advocacy workstreams. The role may also support other programme development and enabling-environment initiatives as organisational priorities evolve. This is a hands-on role focused on translating multi-stakeholder discussions into structured plans, clear follow-ups, and usable written outputs, ensuring deliverables are tracked, documented, and delivered on time.

The Project Officer will work closely with ENACT leadership and technical staff, as well as partners and government stakeholders, and will work day-to-day with relevant project leads depending on the workstream.

Responsibilities:

● Maintain clear workplans, timelines, and delivery trackers for assigned workstreams, including milestones, deliverables, owners, deadlines, and dependencies.
● Drive follow-ups across internal teams and external partners to ensure actions are completed, decisions are captured, and deliverables are submitted on time.
● Coordinate ENACT’s inputs to consortium processes and outputs, including consolidating feedback, maintaining version control, and supporting timely submission of ENACT deliverables.
● Support stakeholder engagements, consultations, and advocacy activities by preparing or coordinating relevant materials (e.g., briefs and presentations) and documenting outcomes and follow-up actions.
● Develop policy and regulatory reform outputs by conducting targeted research, synthesising stakeholder inputs, and drafting/refining deliverables (e.g., consultation summaries, memos, recommendations, and technical assistance notes) by integrating inputs from technical team members, relevant leads, and consortium partners.
● Track relevant policy, regulatory, and institutional developments related to decentralised/off-grid electrification (with emphasis on Sabah where relevant) and summarise implications and next steps for internal discussion.

● Coordinate inputs for donor and stakeholder reporting related to assigned workstreams by consolidating updates, maintaining supporting documentation, and tracking reporting timelines in collaboration with programme and operations teams.
● Maintain structured documentation and shared folders (e.g., decision logs, stakeholder lists, trackers, evidence folders, working drafts) to ensure continuity, transparency, and audit readiness where required.
● Identify emerging risks, bottlenecks, or misalignments (e.g., unclear ownership, delayed partner inputs, shifting timelines) and escalate early with proposed solutions or mitigation options.
● Contribute to continuous improvement of internal coordination systems, templates, and workflows to reduce task loss and improve team visibility and organisational learning.
● Support additional programme development and enabling-environment initiatives as organisational priorities evolve.
● Reports to the Executive Director. Works closely with the Technical & Research Manager on technical and policy deliverables, and coordinates with the Operations & Finance Manager on timelines, documentation, and reporting requirements.

Qualifications/Requirements:

● Bachelor’s Degree in Public Policy, Law, Economics, Engineering, Sustainable Energy, Environmental Studies, or related field (or equivalent relevant experience).
● Minimum 2–4 years of experience in programme/project delivery, policy support, stakeholder engagement, consulting, or related roles (experience in renewable energy, infrastructure, climate, or development sectors is an advantage).
● Demonstrated ability to manage complex workstreams and multiple deadlines, including strong follow-through, task tracking, and coordination discipline.
● Strong research, synthesis, and writing skills, with comfort working with policy, regulatory, and institutional content, and the ability to learn new technical or policy topics quickly.
● Understanding of decentralised energy systems (mini-grids, SHS, or hybrid systems) is highly advantageous.
● Strong interpersonal and communication skills, with the ability to work effectively with diverse stakeholders (e.g., government agencies, consortium partners, consultants, communities, and internal teams).
● Proficiency in common productivity tools (Google Workspace and/or Microsoft Office), including strong competency in document preparation and spreadsheets.
● Excellent written and verbal communication skills in English. Bahasa Malaysia proficiency required.
● Willingness and ability to travel as required (including to Sabah and other project locations).
● Legal authorisation to work in Malaysia.

Desired Characteristics:

● Highly organised, proactive, and detail-oriented, with a strong follow-through mindset and comfort managing multiple workstreams simultaneously.
● Strong judgement and problem-solving skills under uncertainty; able to flag risks early and propose practical solutions.

● Comfortable working in small, fast-moving teams and coordinating across diverse stakeholders.
● Strong drafting and editing ability; able to produce clear first drafts and iterate quickly based on feedback.
● Familiarity with donor-funded programme environments and reporting processes is an advantage.
● Knowledge of the energy access sector and decentralised energy systems is an advantage.
● Confidence engaging with government and partner stakeholders in Bahasa Malaysia in formal and informal settings.
● Aligned values with ENACT’s mission and committed to respectful, inclusive collaboration across diverse partners and communities.

Application Process:

To apply for the Project Officer position, please submit your resume to recruit@enactpartners.org with the subject line “Project Officer – Delivery & Policy Support Application,” outlining your relevant experience. We aim to respond to your application within one (1) week upon submission. Upon being selected, we will contact you to arrange an online interview at a mutually agreed time and date. We look forward to learning more about your skills, motivations, and envisioning how you might contribute to our team.

Diversity Statement:

Energy Action Partners is committed to creating a diverse and inclusive work environment where everyone feels valued, respected, and supported. We believe that a diverse team enriches our organization, enhances our perspectives, and is crucial to achieving our mission. We welcome applicants from all backgrounds, cultures, and experiences. We are committed to equal employment opportunities and strive to provide an inclusive and barrier-free recruitment process. If you require any accommodations at any stage of the application process, please let us know, and we will be happy to assist.

About Energy Action Partners:

Energy Action Partners (ENACT) is an international non-profit organisation dedicated to expanding individual opportunity and strengthening communities through collaborative projects, activities and educational programs focused on improving access to sustainable energy services.

Contact:

For more information, please contact recruit@enactpartners.org.