Coordinator Senior
Job description
About the role
- Works closely with the Director and Associate Director of Assessment and other university officials in planning, overseeing, implementing, and evaluating ASU assessment processes and practices, including academic program and general education assessment.
- Reviews and provides feedback on program assessment plans and reports, ensuring assessment practices meet university and accreditation standards.
- Sets up projects in the Watermark assessment management software system; retrieves and redacts artifacts in preparation for scoring.
- Assists in developing assessment dashboards; evaluates assessment plans for dashboard readiness.
- Provides training, guidance, and support to users of ASU’s Assessment Portal and Watermark assessment management system.
- Conducts troubleshooting and assists in performing updates and annual turnover for the Assessment Portal.
- Assists in the ongoing development and revision of the institution’s assessment website and Canvas course, tools, and resources (handbooks, videos, etc.).
- Compiles, analyzes, and summarizes assessment data. Assists in preparing administrative, research and accreditation reports, and in producing assessment newsletters.
- Delivers training, presentations and workshops, and facilitates formal/informal information sharing around assessment.
- Supervises, leads, trains and monitors the activities of assigned staff; Assists with hiring assigned staff.
- Supports a culture of assessment across the diverse range of offerings and disciplines at ASU.
- Stays abreast of national trends in higher education assessment, institutional effectiveness, and accreditation through readings, workshops and professional development.
About you
- Experience in coordinating/managing projects and in meeting deadlines in a fast-paced, collaborative environment.
- Evidence of strong computer skills, including word processing, spreadsheets, database, presentation, email, and/or statistical software.
- Experience in using LMS and assessment management software (e.g., Canvas and Watermark).
- Experience in analyzing and summarizing quantitative and qualitative data in narrative and graphical/tabular formats.
- Experience in providing supporting and/or coordinating with colleagues/clients outside the department.
- Experience in communicating complex information effectively to a variety of audiences.
- Experience in delivering presentations, workshops, instruction, and/or training in a professional setting.
- Experience in the supervision of employees (staff or student workers).
- Experience with multiple phases of the social science research process.
- Experience working in a higher education environment.
- Experience with assessing learning outcomes, program evaluation, accreditation, and/or institutional effectiveness in a higher education setting.
- Demonstrated knowledge of best practices in assessing student learning in a higher education setting, including assessment systems, theories, practices, analytic techniques, and related current literature.