We are a for profit social business with Dutch origins, passionate about transforming lives by providing high quality solar energy and financing solutions in East Africa.
SolarNow is hiring a Client Service Officer (CSO) who will be responsible for the identification of potential SolarNow clients, educating the clients on SolarNow products, sizing of the solar needs and advising the client on which products to get, afterwards after sales service for the rest of the duration of the contract with the client. The person will work closely with the credit officers and other support functions to ensure they are continuously acquiring new clients hence expanding their client portfolio and they are maintaining their client portfolio by closely monitoring it to ensure clients are paying on time.
About the market
More than 500 million people across sub-Sahara Africa lack access to electricity and the International Energy Agency expects that number to increase to 700 million by 2030. Off-grid solar power is often the only viable answer.
In counties like Uganda and Kenya, where less than 20% of the population have a grid connection, there is an undeniable potential for solar to leapfrog traditional energy provision models. Affordability, perceptions of low quality and the absence of last-mile distribution and maintenance networks are curtailing development.
You are someone who cares deeply about improving livelihoods in Africa, but you bring more than passion to the role: you have the grit and resilience to make change happen. You are excited about understanding this nascent industry, the SolarNow products, its unique value proposition and the difference they make.
You are a sales and marketing champion with a proven track record in selling and also credit portfolio monitoring. You love enabling the society around you by providing services and products that have an impact in the community. You are a self starter, can work with minimal supervision. You do not compromise on quality and expect the very best of yourself and others around you. You are creative and are able to ask the right questions, leading to deep understanding of SolarNow’s potential clients.
About the position
Reports to: Branch Manager (Of the Specific Branch you will work in);
Suggested start date: 1st April 2019
Qualifications and competencies
Compensation and benefits
All applications should be sent to email@example.com
As soon as possible